566: Brian Chesky | Lessons Airbnb Learned to Survive the Pandemic

1h 32m ·

566: Brian Chesky | Lessons Airbnb Learned to Survive the Pandemic

Brian Chesky (@bchesky) is co-founder and CEO of the peer-to-peer lodging service Airbnb, named as one of Time magazine's 100 Most Influential People of 2015.

What We Discuss with Brian Chesky:
  • How Airbnb not only survived the pandemic after losing 80 percent of its business during the first eight weeks, but is now thriving like never before.
  • Why a company that still conducts itself like a startup is better poised to withstand and grow from business crises than the behemoths who have everything to lose.
  • What was going through Brian's head when he got the news on live television that Airbnb shares were trading at twice their IPO price.
  • How does a company leader become successful without losing their mind along the way?
  • What Brian sees for the future of travel, and how it's changed as a direct result of the pandemic.
  • And much more...

Full show notes and resources can be found here: jordanharbinger.com/566

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  • Dan33

    Great episode and great to hear Brian talk about the way he solves problems in cities, it's easy to only listen to the complaints by cities but they also seem todo a lot of good

    10 months ago·1 like·
  • Sam

    44:00 - 56:00 the lessons and principles from dealing with the crisis are great. “In a crisis a bad business fails. A good business survives. A great business is defined”. Very anti-fragile mindset @Nicolas @David

    10 months ago·2 likes·
    David

    Thanks @Sam, I like his comment about some key behaviors in a crisis: be decisive, use principles to guide decisions, over-communicate, and stay optimistic and even-keeled (psychology is important!).

    10 months ago·1 like·
  • Sam

    1:20:00 - “guests calling because they’re paralysed - turns out eaten a tray of brownies”. Totally had that when I ran an Airbnb. I was woken by a guest at 3am who said his friend was dying. Dude couldn’t breathe, couldn’t move. Turns out he was just pulling the biggest whitey I’ve ever seen and was fine

    10 months ago·
    Klaas

    I can't imagine what is like to run an Airbnb in Amsterdam, the horror stories from friends who lived in the center made me cringe

    10 months ago·1 like·
  • Jordan-Harbinger

    yes, he had some great stories

    10 months ago·4 likes·
    Marc

    Also Brian's take on living nomadic is very interesting, properly not something he had in mind when he started Airbnb but it seems they also have had a lot of luck with the housing market and the pandemic seems to create a paradigm shift

    10 months ago·
  • Marc

    @Jordan-Harbinger Thanks so much for this episode, it's so refreshing to hear actual stories about successful founders that had to struggle and fight for every step by being creative and thinking outside the (cereal) box

    10 months ago·3 likes·
  • Klaas

    35:00 @Sam this is hilarious, different way of funding a company for sure

    10 months ago·3 likes·
    Sam

    Yea I do love the creativity! Apparently that’s what got them into YC because they concluded they would get themselves out of their problems even though they weren’t sure about the business 🔥

    10 months ago·1 like·

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