Spark Plug talks to smart people working at the intersection of business and technology, to spark authentic conversations about the future of retail, tech and identity. Brought to you by SnowShoe -- making location smarter.
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© Ned Hayes
Spark Plug
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- Amount of episodes
- 25
- Subscribers
- 0
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- No
- Website
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- Episode type
- episodic
- Podcast link
- https://podvine.com/link/..
- Last upload date
- September 23, 2021
- Last fetch date
- May 22, 2023 11:12 PM
- Upload range
- WEEKLY
- Author
- Ned Hayes
- Copyright
- Ned Hayes
susbcribers
- Rick Turoczy, Portland Incubator Experiment (PIE)Rick Turoczy is the co-founder and general manager of the Portland Incubator Experiment (PIE), a well-known startup accelerator, as well as the editor and creator of Silicon Florist, Portland's original tech blog. Rick has contributed heavily to the tech scene in the Pacific Northwest and beyond, and joins Spark Plug to talk about startup formation, diversity in startups, startup heartaches, startup triumphs, and startup successes.0 comments0
- Bob Phibbs, The Retail DoctorBob Phibbs is an internationally recognized business strategist, customer service expert, sales coach, author of three books, motivational business speaker, and founder of SalesRX. Bob has worked with over a thousand retail executives from many of the Fortune 500, including Hunter Douglas, Land O’Lakes, Lego, MasterCard, Omega, Paul Mitchell, T-Mobile, Trek, and American Express. Last year, Bob was awarded the World Retail Forum’s Innovation Leadership Award 2020 in recognition of his efforts to help retail recover stronger from COVID-19.0 comments0
- Spark Plug Sep 9 · 17m Cate Trotter, Insider Trends (Part 2)Cate Trotter, of Insider Trends has launched two successful businesses and has been named a Future 100 and Startup 100 entrepreneur. Insider Trends delivers omnichannel strategy to large retailers based on data-driven insights. The team works with global brands and retailers, including Walmart, Converse, Facebook, Ikea, and many more. (Part 2)0 comments0
- Cate Trotter, Insider Trends (Part 1)Cate Trotter of Insider Trends has launched two successful businesses and has been named a Future 100 and Startup 100 entrepreneur. Insider Trends delivers omnichannel strategy to large retailers based on data-driven insights. The team works with global brands and retailers, including Walmart, Converse, Facebook, Ikea, and many more. (Part 1 of 2)0 comments0
- Christine RussoChristine Russo has a storied history in retail leadership, from her early positions at Deloitte, J.Crew, and Kenneth Cole to her leadership of brick and mortar expansion for Alice & Olivia. She’s also taught classes in global retail at the Fashion Institute of Technology, and served as a consultant in retail strategies for many companies. Today, Christine helps retailers solve major pain points, understand and use new technical solutions and digitize their brick and mortar locations.0 comments0
- Tiffany Shi, VP of Product, ShopShopsTiffany Shi is the Vice President for Product and Growth at ShopShops. ShopShops is a global shopping app that mimics the fun of in-person shopping through the magic of livestream video. By enabling dynamic host sellers to grow a following based on their ability to curate and sell products they make or love, ShopShops is creating an exciting new way to shop.0 comments0
- Carol Spieckerman of Spieckerman RetailCarol Spieckerman is a frequent speaker, thought leader, consultant, and strategist whose organization puts on events, such as Platform Positioning workshops around the world. She conducts workshops, presentations and business development trainings that bring retail smarts and doable tactics to companies and trade groups around the world. As she says, she helps a “crazy diverse” group of brand marketers, agencies, solution providers, and tech companies navigate retail from now to next.0 comments0
- Shannon Atkinson, CEO of CHNLShannon Atkinson is the founder of Portland-based CHNL, a new media brand launching this month. An impressive background at Salesforce, Zapproved, CrowdCompass and Nike led Shannon to launch his new media-focused startup. CHNL gives content creators the ability to reach their audience on any platform and monetize through a new model that chokes off disinformation. Changing the model of how news comes to us, CHNL plans to revolutionize the media landscape.0 comments0
- Spark Plug Jul 30 · 23m Jennifer DiPasquale, Total Retail + Women in Retail Leadership CircleJennifer DiPasquale is the President and Co-Founder of Women in Retail Leadership Circle, an association for executive females at leading retailers and brands, as well as the Co-Founder of Total Retail, a premier digital publication. In working with her retail clients, Jennifer helps leading brands find their unique proposition in the omnichannel retail market.0 comments0
- Paula Macaggi, Media Account Executive at RETHINK RetailPaula Macaggi of RETHINK Retail is an international expert on retail. Based out of Portugal, Paula helps retail brands communicate their stories. She has a passion for understanding consumer behavior, market trends, and international marketing. Paula provides insight on global trends in retailing and the future of in-store shopping.0 comments0
- Retail Expert Dana Telsey, CEO of Telsey Advisory GroupDana Telsey is the CEO and chief research officer of the Telsey Advisory Group. Her team leads the industry in retail advisory and equity analysis covering all segments of the retail industry. Dana also serves as a trustee for the International Council of Shopping Centers and has been recognized as one of Barron's 100 Most Influential Women in U.S. Finance. Dana is a regular contributor to CNBC.0 comments0
- Dheeraj Sanka, Loyalti (Simply Modern Business)Dheeraj Sanka has a rich history in startups, retail systems and loyalty programs. His successful company Simple Modern Business runs Loyalti and a series of other new initiatives. As long-term partners with SnowShoe, Loyalti provides business owners with better insights into the effectiveness of their loyalty program and also helps them engage directly with retail customers.0 comments0
- Matt Blumberg, author of Startup CXO: A Field Guide to Scaling Up Your Company’s Critical Functions and Teams (part 2)The new book Startup CXO is designed to help each functional leader understand how their function scales, what to anticipate as they scale, and what things to avoid. In this second part of our two-part interview with Matt Blumberg, he describes product, finance, diversity, and engineering as critical functions that any startup team can learn to improve. Read more about his team’s hard-won wisdom in the new book Startup CXO . (Part 2 of 2)0 comments0
- Matt Blumberg, author of Startup CXO: A Field Guide to Scaling Up Your Company's Critical Functions and Teams (part 1)The new book Startup CXO is designed to help each functional leader understand how their function scales, what to anticipate as they scale, and what things to avoid. Matt Blumberg and his team understand the scaling challenges faced by startup executives—they’ve been there and done that multiple times over multiple decades. Along the way they learned what worked and what didn’t work, and they share their lessons learned in Startup CXO . (Part 1 of 2)0 comments0
- Spark Plug Jun 18 · 32m Rachel Michelin, California Retailers AssociationRachel Michelin, the President of the California Retailers Association, speaks about the recovery of the retail industry in California and her representation of the state's retail interests throughout the nation from small brick and mortar, to franchises to national retailers and online merchants. Rachel is a Senior Fellow of the American Leadership Forum.0 comments0
- Steve Dennis, author of Remarkable Retail: How to Win & Keep Customers in the Age of DisruptionRetail industry thought leader Steve Dennis has authored a new book that unpacks the trends that are squeezing traditional stores. In our Spark Plug interview, Steve introduces presents eight essential strategies for visionary retail leaders who are prepared to reimagine the customer experience in the age of digital disruption. A remarkable retailer is digitally enabled, human-centered, harmonized, mobile, personal, connected, memorable, and radical. Read more: Remarkable Retail: How to Win & Keep Customers in the Age of Disruption0 comments0
- Merkle's Jayme Gehrke on Retail LoyaltyJayme Gehrke is a Senior Director of Business Development at Merkle, one of the world’s leading customer experience management companies. In an insightful conversation with Spark Plug, Jayme talks about the new 2021 Forrester report on retail loyalty, data analytics, rewards optimization, zero data collection, behavioral tracking, and SnowShoe 's vital work as a partner with Merkle on loyalty programs worldwide.0 comments0
- Dr. Joanne Brasch on the Global Commodity System and Retail SustainabilityDr. Joanne Brasch's work for the California Product Stewardship Council covers the gamut from environmentally preferable purchasing to global commodity systems, supply-chain sustainability, and environmental protection. Her work promotes a circular economy that emphasizes product cradle-to-grave stewardship and extended producer and retailer responsibility. Waste360 chose Dr. Brasch as one of the “ 40 under 40 ” award recipients in 2021.0 comments0
- Coupontools - Bert Croimans describes how his team leads in loyalty and rewards worldwideCoupontools serves over ten thousand customers around the world in 85 countries on nearly every continent with a leading digital marketing platform used for rewards, loyalty, coupons, digital vouchers, gift cards and much more. Bert Croimans serves as Head of Sales and Marketing at Coupontools. Based in Belgium, Coupontools is now seeing renewed interest as the retail world recovers from Covid.0 comments0
- Retail Zipline CEO Melissa Wong Shares Her Insights on Retail Communication and Startup SuccessMelissa Wong, CEO and co-founder of Retail Zipline, shares insights about the growth of her company, key customers who have broken the code on maximizing customer satisfaction, and the challenges of raising funds as a female entrepreneur. Retail Zipline has raised $39 million in venture funding and is a rising leader in retail communication with customers ranging from global manufacturers to local retailers.0 comments0
- Spark Plug Apr 28 · 17m SnowShoe CEO Ned Hayes on Launching the Spark Tap, a New Retail InnovationNed Hayes, CEO of SnowShoe and long-time identity and retail innovator, describes the current retail scenarios that led SnowShoe to create the Spark Tap, a revolutionary new hands-free device that can securely and safely log retail loyalty events. Joined by market researcher Ashley Coates, they discuss the arduous path towards innovation. Engineering hurdles included scaling a prototype, sourcing electrically conductive plastics and lighting a 3D printer on fire!0 comments0
- Merchant Risk Council CEO Julie Fergersen on Preventing Retail FraudMerchant Risk Council CEO Julie Fergersen is a lifelong expert on fraud prevention and retail consumer protection. As CEO of the Merchant Risk Council, Julie has led the way in expanding the MRC's international reach, and assisted hundreds of retailers to understand, identify and prevent fraudulent behavior. Julie gives insights on how to retail fraud trends, the e-commerce pandemic "peak" and how the retailing future has to continue to pass the "Mom" test, even in the era of augmented reality.0 comments0
- Susan Stover on Retail Authentication, Biometrics and FemtechSusan Stover, public speaker, consultant and expert in identity services. As a former VP of Digital Content at FindBiometrics and Mobile ID World she transformed our conversation about mobile authentication. Today, she shares insights about naked payments and retail biometrics and also educates us about FemTech as a baseline requirement for all new tech moving forward into the future of technology innovation.0 comments0
- Skip Newberry: The Technology Association of Oregon's Mission and Social ImpactSkip has headed up TAO for nearly 10 years. In this interview, Skip explains how his team works with local entrepreneurs, investors and policymakers to help startups play the "long game" of social change to create an inclusive world-class innovation economy. Clear-eyed insights on point of sale systems, diversity in tech, BLM, how Covid has changed tech work globally, and the opportunities for startups and small retailers in a post-Covid world.0 comments0
- Main Street Retail Research with Karen JensenLearn about the state of modern small retailers from the hands-on research conducted by an expert in retail technologies. Pre-Covid retail was booming, and instead of falling off a cliff, small retailers during Covid demonstrated surprising resilience. The same group of Pacific Northwest retailers have some interesting post-Covid predictions.0 comments0
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© Ned Hayes