Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is.
Tony is an Internationally Award-Winning Life Strategist and Business Coach Specializing in Human Behavior, Leadership Development, and Maximizing Business and Human Potential.
How will these two mesh during the show? What will they find out they have in common? What about their differences? You're in the right place to find out. The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on YouTube and all the major podcasting platforms.
Over the last 30 years, Tony J. Selimi has helped individuals from all professions, including A-List celebrities, royals, senior executives, business owners, entrepreneurs, corporate clients, global leaders, politicians, doctors, lawyers, bankers, speakers, coaches, and authors to achieve their aspirations and go from where they are to where they know they want to be. Tony’s vast knowledge, experience and perspective from working with clients in various industries and professions allows him to effectively and efficiently assist you get unstuck and provide you with a unique, individual and targeted integrated coaching and mentoring approach to achieving results at times of doubt, forced change, fear of the unknown and uncertainty. As your coaching partner he will help you unleash your magnificence, excel and empower yourself in all critical areas of life, and live fulfilled, authentically and freely on your terms. Organizations seek his expertise to boost productivity, performance, profits and overall employee wellbeing. Some of the world’s top CEOs have sought his expertise to help them increase shareholder value by focusing on and leveraging their strengths, innovation, and successes.
Not Quite After Midnight Podcast has accepted Richard Blank's invitation to join the audience for a solid discussion regarding starting a company from scratch in Costa Rica as an expat. Topics include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation, phonetic micro expression reading.
Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.
Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia's Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.
Costa Rica’s Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.
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