Between Two COO's brings incredible Chief Operating Officers together to share their insights, advice, and crazy stories. Learn from current and former COO's from companies like Tucows, Automattic, Shippo, Chopra Global, & VC firms.
138 Subscribers
Podcast hosts
- mkoenig
@mkoenig
Keywords
© 2021 Between Two COO's
Between Two COO's with Michael Koenig
138 Subscribers
Reviews
Meg In Chicago
5 out of 5 stars
New COO
Thanks for taking the time to produce such a high quality podcast. As a new COO I’ve already taken away some gems from your conversations. I look forward to all the upcoming episodes.
alf2125
5 out of 5 stars
New Favorite Podcast
Best resource out there for COOs! My new FAVORITE podcast.
urol doc
5 out of 5 stars
Between 2 COO’s
Very interesting and informative discussion about being a COO by two COOs. Worth the time spent listening. Very relatable.
Podcast information
- Amount of episodes
- 27
- Subscribers
- 138
- Verified
- Yes
- Website
- Explicit content
- No
- Episode type
- episodic
- Podcast link
- https://podvine.com/link/..
- Last upload date
- January 23, 2023
- Last fetch date
- March 22, 2023 3:08 AM
- Upload range
- MONTHLY
- Author
- Michael Koenig
- Copyright
- 2021 Between Two COO's
susbcribers
- Data Privacy & GDPR with Flick Fisher, Partner at FieldfisherOn this week’s episode, Michael’s joined by Felicity “Flick” Fisher, Partner and de facto COO of the law firm, Fieldfisher. Flick breaks down all things privacy and data related, including the European Union’s General Data Protection Regulation, where privacy and data laws may be headed, and the impact privacy advocates have had on the space. Now amongst the top InfoSec legal experts, Flick’s journey in the space began when she moved to the Bay Area in 2015. Initially joining her firm, Osborne Clark’s, Palo Alto office to focus on transactions in the tech industry, her move coincided with the emerging push for increased data privacy regulations. In January 2016, Flick moved to Fieldfisher as an Associate and the fourth employee of its newly formed Privacy, Security, and Information Group, immersing herself in all data privacy matters, with a particular interest in EU compliance as the GDPR was implemented. Since then, Flick has become a Partner, stepping into a de facto COO role, and overseeing the firm's day-to-day operations. Where to find Flick: LinkedIn As mentioned on the episode: Mark Webber, Fieldfisher’s US Managing Partner, Technology & Data Max Schrems - Austrian lawyer & digital privacy activist Fieldfisher’s Privacy Blog European Data Protection Board0 comments0
- Blinkist Co-Founder & CEO Holger Seim on growing to 21M users, optimizing your information intake, geographic expansion, and experimenting with a 4-day workweekHolger Seim, co-founder, and CEO of Blinkist, speaks with Michael about how Blinkist emerged out of shifting consumption patterns, where the company may be headed in the future, and how to stay true to your long-term strategic vision while also incorporating the thoughts and ideas of other stakeholders. With an entrepreneurial spirit that emerged during his childhood in Germany, Holger’s journey has been guided by his unsatiated love of building things from the ground up. Leaning further into this spirit in college, Holger founded a successful student consultancy with several friends. Upon graduating in 2010, Holger joined T-Mobile, working in the Division of the CEO. While he valued his experience and time working close to leadership, the hunger to build his own company drew him to join his college friends in Berlin. Recognizing that they lacked the time they once had as college students to quickly read books in full, Holger and his team founded Blinkist in 2012. Founded to make knowledge quick and accessible through short summaries of books, Blinkist was quickly able to capitalize on emerging consumer preference for shorter and mobile-accessible content to become the preeminent company in the space. Taking full advantage of being the first mover, Blinkist has expanded beyond written book summaries to audio and podcast summaries and has grown its user base to over 21 million across the globe while securing $40 million in venture funding. Where to find Holger: Linkedin Twitter Mentioned on the episode: Paul Graham, venture capitalist Markus Witte, Founder & CEO of Babbel Elliot Darvick, Head of Regional Marketplace at Workrise Nathaniel Manning, Co-founder & COO of Kettle Patrick Lencioni, business author The Advantage: Why Organizational Health Trumps Everything Else in Business The Five Dysfunctions of a Team: A Leadership Fable The Ideal Team Player: How to Recognize and Cultivate the Three Essential Virtues0 comments0
- Between Two COO's with Michael Koenig Nov 7 · 46m Vodafone Qatar COO, Diego Camberos on prepping for 1.4M World Cup visitors, rolling out 5G across Qatar, life as a serial expat, being c-suite at a global juggernaut, and the benefits of radical simplificationDiego Camberos, COO of Vodafone Qatar and former CEO of Tigo Millicom Senegal and Rwanda, joins Michael to share insight into navigating cultural differences in different markets, how “radical simplification” has served as the bedrock of Vodafone’s success, and how to build a corporate culture that acknowledges and respects different cultures. A citizen of the globe, having spent time living in several countries outside his home country of Bolivia, Diego has expertise across various departments, ranging from operations to marketing to commercial strategy. Starting his career in the quick service restaurant (QSR) industry upon returning to South America after college in the US, Diego served as the Operations Manager for McDonald’s Columbia. He led day-to-day operations for the company’s McOpCo chain from 2003 to 2005. After a brief stint as Burger King’s Director of Operations for the Dominican Republic, Diego shifted his attention to the telecommunications industry, starting his journey in the space as the Vice President of Sales for Trilogy/Viva Dominicana in 2007. In 2009, Diego joined Swedish telco giant Millicom as the Head of Sales & Marketing for its Tigo brand, rising to the role of CEO of its Rwanda market in 2011. Following a successful tenure as the CEO of Tigo/Millicom’s Senegal business, Diego headed further east in March 2017, signing on as Vodafone Qatar’s Consumer Business Unit Director before taking the reins as its COO in March 2018. Where to find Diego: LinkedIn Twitter0 comments0
- Silent Discos with Penguins in Antarctica - Founder of the COO Alliance, and former 1-800-GOT-JUNK? COO, Cameron Herold opens upCameron Herold, Founder of the COO Alliance and former COO of 1-800-GOT-JUNK, talks to Michael about building a successful company culture, effective process implementation, and what a strong relationship between a COO and CEO should look like. They also touch on how to attract “A” players to your team, how to approach each initiative with a Plan, Brief, Execute, and Debrief mentality, reverse engineering processes, and of course, penguins. Cameron is a growth expert and an acclaimed “CEO Whisperer”, who has led several companies, focusing on people and process improvement. In 2000, Cameron was brought aboard as the COO of 1-800-GOT-JUNK?, leading operations, P&L, franchise development, and sales amongst other responsibilities. He helped grow 1-800-GOT-JUNK? from 12 franchises and $2 million in revenue to 300 franchises across 4 countries and $150 million in revenue when he departed in 2007. Since then, he’s written 5 books and serves as an independent consultant for several major companies. Upon realizing there was no group for COOs to learn and share their knowledge, Cameron founded the COO Alliance in 2016 as a network for COOs to exchange ideas and best practices. Where to find Cameron: CameronHerold.com COO Alliance Second in Command Podcast Instagram Facebook LinkedIn YouTube0 comments0
- Return Path Chief People Officer, Co-Author of Startup CxO, & Bolster Co-Founder, Cathy Hawley shares the secret ingredients to build a fantastic company cultureCathy Hawley, former Chief People Officer of Return Path and Co-Founder of Bolster, sits down with Michael to discuss the importance of intentionality and an agile mindset in building a remote company culture, how people operations grew out of traditional human resources, and why employers should focus on a co-creating mentality when approaching its workforce. Cathy is a strategic people leader, with an exceptional track record of laying the foundation for strong company cultures. After several years in the UK as a social services counselor, Cathy returned to the US as a human resources director. With her experience in the UK informing her people-centric approach to human resources, Cathy served as the Sr. Director of Human Resources at Epsilon for several years before joining Return Path as its Sr. People Director in 2008. Rising through the ranks to become the company’s Chief People Officer, Cathy fostered a strong partnership with Matt Blumberg, Return Path’s CEO, which was instrumental in helping the company build a development-focused culture. After departing Return Path in June 2019, Cathy teamed back up with Matt in 2020 to found Bolster, an executive talent marketplace, and to co-author Startup CXO: A Field Guide to Scaling Up Your Company's Critical Functions and Teams. In addition to her role at Bolster, Cathy serves as a Founding Board Member of Path Forward, a nonprofit organization dedicated to empowering people to return to the workforce after taking time off to care for a loved one. Where to find Cathy: LinkedIn Bolster Mentioned on the episode: Matt Blumberg, former CEO of Return Path, co-founder of Bolster, & author of Startup CxO: A Field Guide to Scaling Up Your Business Fred Wilson, co-founder of Union Square Ventures The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter by Michael D. Hawkins0 comments0
- Goodworld CEO, Dale Pfeifer on scaling social impact via tech, Mastercard, Citi, & BlackRock's leadership in corporate social responsibility, pandemic's impact on accelerating CSR, pitching President Obama, & moreDale Pfeifer, CEO of Goodworld, chats on scaling social impact through tech, the evolution of CSR (corporate social responsibility) from consumer targeted to greater corporate involvement, Mastercard, Citi, and BlackRock's leadership in CSR, the impact of the pandemic on accelerating CSR, the challenges of raising VC capital as a woman and as a social impact co., and what it's like to pitch President Obama & being on the front page of the NYTimes. Goodworld helps companies grow by making it easy to embed Social Impact into commerce, workplace culture and sustainability initiatives. Through our Social Impact experiences, sales teams close more deals at higher prices, HR teams increase employee engagement and attract talent, ESG teams drive ROI from their activities, and marketing teams create irresistible brands that boost product prices. Dale Pfeifer is passionate about Social Impact, CSR and ESG. Dale is the founder and CEO of fintech Goodworld - named one of the World’s Most Innovative Companies and a World Changing Idea by Fast Company magazine. Their Social Impact Platform empowers employees, customers and communities to drive positive cultural change together through giving, volunteering and rewards. Goodworld - https://goodworldnow.com Dale Pfeifer's Ted Talk - Creating a good world one # at a time Dale Pfeifer on LinkedIn - https://www.linkedin.com/in/dale-pfeifer Episode Webpage - https://betweentwocoos.com/goodworld-ceo-dale-pfeifer Between Two COO's - https://betweentwocoos.com Lean Startup - http://theleanstartup.com Michael Koenig on LinkedIn - https://linkedin.com/in/mkoenig5140 comments0
- Bolster EVP, fmr Makerbot CEO & Techstars COO&CIO, Jenny Lawton on Makerbot's $400M exit, running one of the world's most successful seed fund & accelerator, Montessori framework in business, her advice to my daughters & moreJenny Lawton is the EVP at Bolster, an on-demand executive talent marketplace that helps accelerate companies’ growth by connecting them with experienced, highly vetted executives for interim, fractional, advisory, project-based, or board roles. Prior to Bolster, Jenny served in a variety of C-Suite roles which include her time as the Chief Strategy Officer and then CEO of MakerBot, the leader in desktop 3D printing technology that was acquired by Stratasys for over $400M. Jenny also served as the COO of LittleBits, the STEM learning division of Sphero (the company behind the adorable droid BB8 that captured our hearts in the latest Star Wars films), and then as COO and CIO, Chief Innovation Officer at Techstars, the global startup accelerator which is near and dear to my heart. It’s also worth noting that Jenny was inducted into the Connecticut Women’s Hall of Fame in 2014 for her work in business and labor. And in case you haven’t picked up on it, Jenny has dedicated herself to empowering others to invent and innovate, whether through creating products for makers, empowering startup entrepreneurs, or connecting companies and executives with great opportunities. Jenny Lawton on LinkedIn: https://www.linkedin.com/in/jenny-lawton-09278410 Bolster: https://bolster.com/ Michael Koenig on LinkedIn: https://linkedin.com/in/mkoenig514 Episode webpage: https://betweentwocoos.com/jenny-lawton Between Two COO's: https://betweentwocoos.com0 comments0
- Handshake COO, Jonathan Stull on democratizing access to opportunity, the journey to $100M ARR & a $3.5B valuation, building a three-sided marketplace, timing, global expansion, adding independent board members, the move to hiring specialists, and moreHandshake COO, Jonathan Stull, joins to talk about the journey of building a three-sided marketplace to $100M ARR at a $3.5B valuation with over 500 employees. We touch on the role of COO at Handshake; Jonathan's path from waiting tables to Capital Hill to PE to tech; compromising on tactics but not on vision or mission; adding independent board members; deploying $100MMs in funding; the move from hiring generalists to specialists; global expansion; timing and more. Handshake’s mission is to democratize access to opportunity: to help every student find the right job, no matter where they’re from or who they know. Today, Handshake is the number one site for college students to find jobs. Handshake powers career offices at 1,300+ higher ed institutions —including 100+ community and technical colleges. With 550,000+ employers recruiting on Handshake—from every Fortune 500 company to nonprofits, startups, and more—schools that join Handshake see on average a 3x increase in the size and diversity of their employer network. Jonathan Stull on LinkedIn: https://www.linkedin.com/in/jonstull/ Handshake: https://joinhandshake.com/ Michael Koenig on LinkedIn: https://linkedin.com/in/mkoenig514/ Between Two COO's: https://betweentwocoos.com/ Episode Site: https://betweentwocoos.com/handshake-coo-jonathan-stull/0 comments0
- Between Two COO's with Michael Koenig May 2 · 29m GoGuardian COO, Cyrus Mistry, on joining at the same time as $200M in new funding, switching from Google to a startup, how SaaS ops are different than Disney ops, bringing millions of bricked Chromebooks back to life from a cruise shipGoGuardian COO, Cyrus Mistry, spent 14 years at Google as the Director of Product Management for Chromebooks bringing computers to schools, before joining GoGuardian as COO right when they raised $200M in new funding from Tiger Global Management. Cyrus has a wealth of knowledge not only stemming from his four advanced degrees but also from his operating experience at Disney prior to Google. Have a listen to hear about his story and what it's like to move from Google to a startup. Cyrus Mistry on LinkedIn: https://www.linkedin.com/in/cmistry GoGuardian: https://www.goguardian.com Episode Website: htps://betweentwocoos.com/gogaurdian-coo-cyrus-mistry Michael Koenig on LinkedIn: https://linkedin.com/in/mkoenig5140 comments0
- People.ai COO, Art Harding, on Supporting Ukrainian Team Members, E2T: Driving Efficiency, Effectiveness, & Transformation, Translating Chaos & Ambiguity into Structure, How Great Operating Leaders Think Like Project Managers, & MoreArt Harding is the COO at People.ai, and joins to share how People.ai has supported their Ukrainian team members, how coaching is inspiring for the right to inspect performance and provide timely and meaningful feedback, the operational mandate of E2T: driving efficiency, effectiveness, and transformation, how COO is the most interesting job in the world, launching new products, what healthy friction looks like, how great operations leaders think like project managers, and product and sales lead grow. Art Harding on LinkedIn: https://linkedin.com/in/arharding People.ai: https://people.ai Episode Website: https://betweentwocoos.com/peopleai-coo-art-harding Michael Koenig on LinkedIn: https://linkedin.com/in/mkoenig5140 comments0
- Uplight COO & fmr Symantec CSO, Angela Tucci on Reaching a $1.5B Valuation in 3 Years, Business as a Force for Good, B Corps, Reducing Carbon Emissions, Merging 6 Companies, and How Diversity Creates SafetyAngela Tucci, COO at Uplight, joins to talk about running a $1.5B company created from the M&A of 6 companies, advocating for voice & equity for women in the workforce, finding an inspiring CEO, working with utility companies to reduce their carbon footprint, taking private equity vs. VC funding, integrating acquisitions remotely during covid, the impact of politics, and systems thinking. Prior to Uplight, Angela was Chief Strategy Officer at Symantec, Chief Revenue Officer and Chief Marketing Officer at Rally Software, and Chief Executive Officer at Apto, so she's a clear underachiever. :) Uplight is a technology partner for energy providers and the clean energy ecosystem to help them reach their decarbonization goals. Uplight was last valued at $1.5 billion dollars, which is an achievement in and of itself, let alone for a company that's only 3 years old. Episode Website: https://betweentwocoos.com/uplight-coo-angela-tucci/ Angela Tucci on LinkedIn: https://www.linkedin.com/in/angelatucci/ Uplight: https://uplight.com/ Michael Koenig on LinkedIn: https://linkedin.com/in/mkoenig514 The 80/80 Marriage: https://www.8080marriage.com/0 comments0
- Hotjar COO, Ken Weary on Remote-First with 220 Employees, Creating Remote Culture, Why Hybrid Work will Fail, Being a Digital Nomad Family, M&A and Doing Diligence on the BuyerKen Weary is the COO of Hotjar and joins to chat on running a fully remote 220 person company, being a digital nomad traveling for over 7 years as a COO with a family, going through M&A and diligence on the buyer, always having a just cause as the "why" behind what you do, the impact of remote on the great resignation, and bringing the Houses from Harry Potter to the workplace. Hotjar, is a European headquartered start-up with over 200 fully remote team members distributed across the globe. Ken is also a digital nomad and has been traveling with his family across Central America, Europe, and Africa for nearly 7 years. Prior to his travels, Ken held leadership positions in traditional corporate environments where he gained great experience but was tied to his desk. He relishes life “outside the cube”. Ken on LinkedIn: https://www.linkedin.com/in/kenweary/ Hotjar: https://www.hotjar.com/ Michael Koenig on LinkedIn: https://linkedin.com/in/mkoenig5140 comments0
- From the White House to a $20B IPO, Hiptrain COO & fmr Lyft Exec, Steve Taylor, on Managing a $500M P&L, the Why Behind the Pink Mustaches, Making the Analog Digital, Global Labor Arbitrage, & 3 ExitsSteve Taylor is an operating executive with experience building high-performing teams and scaling high-growth, category-defining companies. After spending the early part of his career flying E-2C Hawkeyes in the US Navy, he received a Masters of Policy Management from Georgetown University and spent five years as a management consultant. Steve joined Lyft in 2015 with just 220 employees, led two of the company's largest territories, launched multiple product lines, and managed a P&L with >$500M in annual revenue as we grew to 5,500 employees and a $20B IPO. In 2020, as COO at Fixt, with just 20 employees and $6M raised, he helped guide the company through a successful acquisition by Assurant (NYSE: AIZ), a $10B global insurance provider. He's now Co-founder and Chief Operating Officer at HipTrain, an online fitness company. Steve Taylor on LinkedIn: https://www.linkedin.com/in/stephen-h-taylor/ HipTrain: https://hiptrain.com Episode Webpage: https://betweentwocoos.com/hiptrain-coo-steve-taylor/ Michael Koenig on LinkedIn: https://linkedin.com/in/mkoenig5140 comments0
- ExecThread CEO, Joe Meyer on Accessing Hidden Exec Retained Searches & How to Land Them, Exiting to Apple & AOL, Organic Supply/Demand Creation & Growth, the Motivation of Failure, & How to Overcome Any ChallengeJoe is Founder & CEO of ExecThread, a VC-backed crowdsourcing platform and premium job-sharing network that enables professionals to access the “hidden job market”. ExecThread is the largest global aggregator of unpublished executive-level job opportunities. Joe has been a successful start-up CEO and operating executive at high-growth tech companies including HopStop (acquired by Apple), Quigo (acquired by AOL) and eBay (EBAY) with a strong track record of recruiting teams, launching new products, raising venture capital, growing traffic, eliciting engagement, scaling revenue and achieving liquidity. Joe was named Entrepreneur of the Year in 2012 by Crain's New York Business, and was #9 on Business Insider's 2013 "Silicon Alley 100" list (as one of the Top 100 tech executives in NYC). Joe is a Board Member of the Hoyas Unlimited Board of Governors Company for Georgetown University, was previously on the Board of Directors of Kalexo (acquired by Autodesk) and Belief Networks (acquired by Benefit Focus), and also served on the Board of Advisors of Adtuitive (acquired by Etsy), Spongecell (acquired by Flashtalking, Inc., which was subsequently acquired by Mediaocean) and Snooth (wine discovery platform). ExecThread: https://execthread.com Joe Meyer: https://www.linkedin.com/in/joejmeyer/ Michael Koenig: https://linkedin.com/in/mkoenig514/0 comments0
- Between Two COO's with Michael Koenig Feb 15 · 47m Kettle COO, & White House Innovation, Nathaniel Manning on Balancing Risk In A Changing Climate, Structure Without Bureaucracy, Evolution By Design, Good Decision Making, the Social Contract of Insurance, and Sitting on a Monastery Cushion for 3 MonthsKettle COO, Nathaniel Manning, talks about balancing risk in a changing climate, structure without bureaucracy, evolution by design, good decision making, the social contract of insurance, and sitting on a monastery cushion for 3 months. He also talks about old guard vs new guard, building the plane while it's flying, making the implicit explicit, and evolution by design. Nathaniel has a long career of founding and leading companies including Fellow Robots, BRCK, the largest provider of public wifi in Africa, and Ushahidi the world’s largest open-source platform for crisis response. Along the way, he worked on furthering clean energy as part of the Clinton Climate Initiative at the Clinton Foundation, and Nathaniel was part of the Obama Administration's first class of Presidential Innovation Fellow where he was special advisor on open data at USAID, the world's premier international development agency, where he went on to become the Chief Data Officer. With that kind of track record, it’s safe to say that Nathaniel puts his money where his mouth is when it comes to creating technological solutions to some of the world’s biggest problems. Nathaniel on LinkedIn: https://www.linkedin.com/in/nathanielmanning/ Kettle: https://ourkettle.com/ Episode Website: https://betweentwocoos.com/kettle-coo-nathaniel-manning Michael Koenig on LinkedIn: https://linkedin.com/in/mkoenig5140 comments0
- Hatch COO, Dave Weiss, on Selling 2 Million IoT Devices, Cofounding a Company with His Wife, Shark Tank to VC Funding, Moving From CTO to COO, and Visiting Customers' HomesDave Weiss, co-founder, and COO of Hatch, joins us to discuss what it takes to confound a hardware company with his wife, sell 2 million IoT devices, the heightened consumer expectations of hardware, visit customers' homes, going from Shark Tank to VC fundraising, moving from CTO at BabyCenter to COO, and believing in wet paint. Prior to co-founding Hatch, Dave was the CTO of BabyCenter, where he was responsible for software engineering and product. Dave Weiss on LinkedIn: https://www.linkedin.com/in/daveweiss99 Hatch: https://www.hatch.co Michael Koenig on LinkedIn: https://linkedin.com/in/mkoenig514 Episode website: https://betweentwocoos.com/hatch-coo-dave-weiss0 comments0
- Valerie Hoecke, Dia&Co. COO, fmr CDO at LVMH, on How a $50B Company Preps You For Anything, Try Before You Buy, Going From Growth to Survival Mode and Back, Size Discrimination, and MoreDia&Co. COO and former LVMH Chief Digital Officer, Valerie Hoecke, joins to chat on how a $50B co. like LVMH preps you for anything, how Dia&Co. solves the shopping challenges faced by plus size women, the impact of size discrimination in the workforce, the challenges that "try before you buy" creates, and going from growth to survival mode and back again. Valerie kicked off her career in the early days of the internet with one software exit followed by one agency exit, in the Web 1.0 days. She gained a ton of experience across brand building and performance marketing, as well as e-commerce, in 15 years working in digital agencies in various roles including VP Operations, GM, VP Client Services. Most recently she served as the Global Chief Digital Officer for the world’s foremost luxury conglomerate, LVMH, across 16 beauty brands. LVMH Beauty brands include a mix of iconic centuries-old luxury household names such as Parfums Christian Dior, powerhouses like Benefit Cosmetics, Givenchy, and Fresh, as well as more recently incubated hot businesses such as Fenty Beauty. She’s recently returned to her startup roots at Dia & Co, where she has been the COO for the last 6 months. Dia & Co is the leading online multi-brand clothing retailer serving women who wear sizes 10 - 32. Dia & Co offers a membership service where stylists curate monthly boxes to help customers find their style, as well as a fast-growing marketplace where customers can shop direct for the very best brands offering inclusive sizing. Valerie Hoecke on LinkedIn: https://www.linkedin.com/in/hoecke/ Dia&Co: https://www.dia.com/ Michael Koenig on LinkedIn: https://linkedin.com/in/mkoenig5140 comments0
- Part 1: Catherine Stewart on Scaling Operations and People Management at Shippo and AutomatticCatherine Stewart is the former Chief Operating Officer at Shippo and Chief Business Officer at Automattic ( WordPress), joins us in part one of a special two-parter, to talk about the craft of scaling operations at hyper-growth tech companies. Topics include shifting strategic priorities at Automattic to also focus on revenue generation and e-commerce through the acquisition of WooCommerce, the shift from Facebook to Automattic, balancing the entrepreneurial mindset with the need for processes, not sugar-coating it, and why her time at Random House yielded some of the most valuable learnings of her career. Part two, coming next month, focuses on scaling the go-to-market and creating $B's in value. Shippo is a shipping software company backed by Bessemer and D1, where she led Marketing, Sales, Business Development, Customer Success, Customer Support, People Ops, and Strategic Planning. During her time at the company, Shippo's revenue grew 3x faster than the US eCommerce shipping market, and the company's valuation grew from $220M to over $1B in just 18 months. Prior to joining Shippo, Catherine was the Chief Business Officer at Automattic, the company behind WordPress.com, during the company’s growth from a valuation of $1B to $3B. While at the company, she led the acquisition and integration of WooCommerce. Previously at Facebook, she helped launch the Facebook Audience Network and led the three-year planning process, and at Random House, worked on the transition from physical to digital books. Catherine began her career as a strategy consultant at McKinsey. Stay up to date with Catherine at: LinkedIn: https://www.linkedin.com/in/catherine-stewart-800b841/ Website: https://catherinetaylorstewart.com Episode Webpage: https://www.betweentwocoos.com/catherine-stewart-part-one-people Stay up to date with Michael at: https://linkedin.com/in/mkoenig5140 comments0
- Part 2: Grafana Labs COO, Doug Hanna on Scaling the Go-To-Market Machine of a $3B Tech CompanyDoug Hanna, COO at Grafana Labs, joins us to discuss scaling a company to $3B in valuation after raising $330M in funding. As a former Zendesk VP of Ops, Doug has had front seats at both companies, during hyper-growth. This episode, Part 2, focuses on scaling the go-to-market machine of a multi-billion dollar company. Grafana Labs is the company behind the lead open source observability platform, Grafana, used by the likes of Salesforce, Paypal, Verizon, Ebay, and 750K other instances. Part 1 of Doug's session dropped on January 4th, 2022 and focuses on Doug's path to COO and scaling people and culture. Part 1: https://www.betweentwocoos.com/part-1-grafana-labs-coo-doug-hanna/ Grafana Labs: https://grafana.com Doug Hanna on LinkedIn: https://www.linkedin.com/in/douglashanna1 Episode Website: https://betweentwocoos.com/part-2-grafana-labs-coo-doug-hanna Episode Transcript: https://betweentwocoos.com/part-2-grafana-labs-coo-doug-hanna/#transcript Michael Koenig on LinkedIn: https://linkedin.com/in/mkoenig514 Michael Koenig on Twitter: https://twitter.com/mkoenig0 comments0
- Part 1: Grafana Labs COO, Doug Hanna On Building a $3B Company with Open Source, Scaling Culture and Going From 70 to 500 PeopleDoug Hanna, COO at Grafana Labs, joins us to discuss scaling a company to $3B in valuation after raising $330M in funding. As a former Zendesk VP of Ops, Doug has had front seats at both companies, during hyper-growth. This episode, Part 1, focuses on people and culture: what goes into scaling from 70 to 400 net new employees in a mere 18 months. Grafana Labs is the company behind the lead open source observability platform, Grafana, used by the likes of Salesforce, Paypal, Verizon, Ebay, and 750K other instances. Part 2 of Doug's episode will air in a few weeks and focuses on scaling the go-to-market. Grafana Labs - https://grafana.com Doug Hanna on LinkedIn: https://www.linkedin.com/in/douglashanna1 Episode Website: https://betweentwocoos.com/part-1-grafana-labs-coo-doug-hanna Episode Transcript: https://betweentwocoos.com/part-1-grafana-labs-coo-doug-hanna/#transcript Michael Koenig on LinkedIn: https://linkedin.com/in/mkoenig514 Michael Koenig on Twitter: https://twitter.com/mkoenig0 comments0
- Between Two COO's with Michael Koenig Dec 20 · 44m Micah Rosenbloom, Founder Collective Managing Partner, & Former Brontes COO, on Building & Selling a Company to 3M, Going From COO to VC, Making Investments via Zoom, & Hiring the Right PeopleBefore Micah Rosenbloom was a venture capitalist, he was the co-founder and COO of Brontes Technologies, which he sold to 3M. Micah and his business partner Eric then went on to found the VC firm, Founder Collective, which has made investments in companies like Uber, ThreadUp, Hotels Tonight, Venmo, PillPack, and more. Micah joins us to discuss deciding who's CEO and COO, not shying away from tough conversations, hiring the right people, founding a VC firm and introducing ops to it, going through a transaction to a major corporation, the downside of making investments via Zoom, and how to identify investors that have true conviction in your company. Fred Wilson's post on working multiple jobs: https://avc.com/2021/10/working-multiple-jobs/ Founder Collective: foundercollective.com Micah Rosenbloom on Twitter: https://twitter.com/micahjay1 Micah Rosenbloom on LinkedIn: https://www.linkedin.com/in/micah-rosenbloom-a0350/ Eric Paley: https://twitter.com/epaley/ Raj De Datta: https://twitter.com/rdedatta Scott Belsky: https://twitter.com/scottbelsky Bill Tranchard: https://twitter.com/btrenchard Chris Dixon: https://twitter.com/cdixon James Tamplin: https://twitter.com/jamestamplin Dave Frankel: https://twitter.com/dafrankel Michael Koenig on LinkedIn: https://linkedin.com/in/mkoenig514 Michael Koenig on Twitter: https://twitter.com/mkoenig0 comments0
- Nira COO, Marie Prokopets on Pivoting From Search to Security, Context Switching, Balancing Risk, and BreathingAfter doing $26B of M&A at Diageo, Marie Prokopets joined the startup world, and together with Hiten Shah, founded Nira.com a way to secure your company documents and access controls. As COO at Nira, Marie joins us to talk about pivoting from search to security, context switching, and what happens when vendors mess up access controls. Nira.com Marie Prokopets on Twitter: https://twitter.com/MarieProkopets Marie Prokopets on LinkedIn: https://www.linkedin.com/in/marieprokopets Hiten Shah on Twitter: https://twitter.com/hnshah Michael Koenig on LinkedIn: https://linkedin.com/in/mkoenig514 Episode website: https://betweentwocoos.com/nira-coo-marie-prokopets Transcript: https://betweentwocoos.com/nira-coo-marie-prokopets/#transcript0 comments0
- Tucows Chief Product Officer, Justin Reilly, on How Product Design Influences Operations and Where AI Fits In, Ting's Amazing Customer Care, and Photos Almost Pushing a LaunchTucows Chief Product Officer, Justin Reilly, joins as our first non-COO, and shares on your customer's best last experience, how product design influences operations and where AI fits, Ting's amazing customer care, and how photos almost pushed a launch. Justin focuses on building the next generation of consumer products, particularly where AI meets customer experience. Prior to Tucows, Justin was Head of Product & CX Innovation at Verizon. He founded Focus Health, Grey Seven Labs, and Qstir. He was a Director of Strategy and Experience at Macquarium, lead the Strategy and Innovation team at Arke Systems. He currently advises a number of startups focused on the next generation of AI platforms and products. Justin Reilly on LinkedIn: http://www.linkedin.com/in/justinreilly Justin Reilly on Twitter: https://twitter.com/justinMreilly Justin Reilly on the web: https://justinmreilly.com Tucows: https://tucows Ting Fiber: https://ting.com/internet Episode Webpage - https://betweentwocoos.com/justin-relly-tucows-chief-product-officer Episode Transcript - https://betweentwocoos.com/justin-relly-tucows-chief-product-officer#transcript Michael Koenig - https://linkedin.com/in/mkoenig5140 comments0
- True Ventures COO, Jim Stewart, on Taking Four Companies Public, Venture Capital Firm Operations, Keeping a Cool Head, and Export ControlsTrue Ventures Chief Operating Officer, Jim Stewart, on what it's like to take four companies public, what goes into the operations to run a venture capital firm, how to take calculated risks, and what to do when you realize that you've just violated US government export controls when you're doing an IPO roadshow (don't panic). True Ventures is a venture capital firm with an astonishing track record of investing in the best companies like Peleton, Fitbit, Ring, Duo Security, Automattic, and Sweetgreen, which just went public on the New York Stock Exchange. Jim initially joined True Ventures as CFO in 2012 and now leads all operations as the firm's COO. He brings substantial operational and financial experience to venture-backed tech and biotech companies. Jim has held numerous operating and CFO positions, leading four companies through their IPO processes. When he is not focused on operations, he's doing all sorts of high-octane activities like racing his Yamaha R6 motorcycle. Ben Horowitz's Book, The Hard Thing About Hard Things - https://www.amazon.com/Hard-Thing-About-Things-Building/dp/0062273205 True Ventures - https://trueventures.com Jim Stewart - https://www.linkedin.com/in/james-stewart-b1b10320/ Episode Webpage - https://betweentwocoos.com/jim-stewart-true-ventures-coo Episode Transcript - https://betweentwocoos.com/jim-stewart-true-ventures-coo /#transcript Michael Koenig - https://linkedin.com/in/mkoenig5140 comments0
- Allie Fleder, COO at SimplyWise on Changing Industries, How COO Roles Vary, Remote as an Extrovert, Clarity at Early Stage Startups, and Head WoundsAllie Fleder is the cofounder and COO of SimplyWise, an NYC-based fintech app helping Americans take control of their data. She previously founded and ran Sherpa, a British luggage delivery platform for busy travelers that was acquired in 2019. Before starting her own business, she consulted for VC-backed fintech and travel tech startups in London and NYC. She Chairs EUROUT, Europe’s largest LGBT+ business conference, and serves on the Digital Corps leadership committee of Out in Tech. Allie is a graduate of Columbia University and London Business School, where she received a full scholarship. Check out: Allie Fleder on LinkedIn: https://www.linkedin.com/in/allie-fleder SimplyWise: https://simplywise.com EUROUT: https://www.euroutconference.org Episode website: https://www.betweentwocoos.com/allie-fleder-simplywise-eurout Between Two COO's: https://www.linkedin.com/company/betweentwocoos Michael Koenig: https://linkedin.com/in/mkoenig514 Running Remote: https://runningremote.com Running Remote 30% Coupon Code: betweentwocoos For a transcript of the episode, go to: betweentwocoos.com/allie-fleder-simplywise-eurout0 comments0
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