Automating and Streamlining Customer Service Workflows - with Sunil Tahilramani of UiPath

15m ·

Automating and Streamlining Customer Service Workflows - with Sunil Tahilramani of UiPath

Our guest this week is Sunil Tahilramani, Head of Artificial Intelligence at UiPath. With nearly a decade of experience in AI roles at Microsoft, Sunil has been with UiParth for almost two years now. In this episode, Sunil speaks about a particular use-case for RPA and artificial intelligence around routing email messages to clients. Specifically, he discusses the right combination of RPA and AI looks like to streamline and automate customer service workflows. If you've enjoyed or benefited from the insights in this episode, consider leaving us a five-star review on Apple Podcasts and let us know what you learned or liked most about this show or what you'd like to see in the future.

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  • Lisaa

    Good stuff keep it up

    ·5 likes·
    Markus

    This is how all podcasts should be

    6 months ago·2 likes·
    laurin

    This podcast and the sub has made the show better

    6 months ago·3 likes·
  • Daisyee

    10:30 til around 20:00 is a great part

    ·7 likes·
    Kimberly

    10:30 --> 20:00 amazing bit

    6 months ago·4 likes·
  • Daisyee

    This podcast and the sub has made the show better

    ·4 likes·
    laurin

    The part where he mentions that he wants to be adopted by a more functional family even at 45 yrs really hits home. Really delineates how no matter how old and independent you are, you still need love and support.

    6 months ago·10 likes·

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